FAQ
FAQ – Frequently Asked Questions
How much does Delivery Cost?
Standard delivery on all order (UK mainland only) is £6.50.
Delivery Days
Delivery dates are currently: Tuesday, Wednesday, Thursday and Friday.
We aim to get your order to you within the next day if ordered by 8am (weekdays)
Can I track my order?Yes you can. Your order will be dispatched with either a notification from our courier or you will be supplied with a link once your order had been dispatched.
Is the packaging recyclable?Yes! Our packaging is 100% recyclable. We always do our best to ensure no plastic is used but this can not always be avoided.
Local pick upThe local collection address is:
Raya Grocery
Borough Market, Stand 1, Stoney Street
London
SE1 9AA
Tuesday – Friday
8am – 4pm
If some products are bad, what should I do?
If this does happen, please email: info@rayagrocery.com and we will do a thorough investigation. Please add your order number and photo of the product to your email.